https://popularcert.com/saudi-....arabia/iso-9001-cert
A QMS is made up of processes and documentation. Essentially, it’s the formal system you put in place to ensure quality. It’s a way of organizing your workflow to produce continual improvement and customer satisfaction. ISO 9001 helps you build a QMS that lives up to global standards. So now let’s look at the standard itself. Before ISO 9001 gets into the actual requirements, it lays out some foundational concepts. The first major concept is The Process Approach.
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