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Last week, I dropped by the Air France Djibouti Office to ask about a possible flight change. The staff was patient and kind in addition to being exceedingly professional. They made it easy for me to rebook by thoroughly clarifying my options. The courteous and composed manner in which they addressed my request was really appreciated. Dealing with an airline was less like conversing with a buddy. Personal service like this is uncommon these days. Amazing experience!
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