Are ai chatbots for businesses actually helping customers or just annoying them?
Let’s be real, we’ve all yelled at a chatbot before. But ai chatbots for businesses have changed a lot lately. People on Reddit admit they prefer bots for simple stuff like order status or refunds. Humans are still better for complex problems, but bots reduce wait time, which customers care about more than friendliness sometimes. One lesser-known stat: over 70% of users just want a fast answer, not a great experience. That surprised me.
https://botric.ai/
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